Caisse d’Epargne Normandie has nearly 230 customer contact points (branches and business centres), 1,860 employees and 1.5 million customers.
As the only bank covering the whole of Normandy, present in the Calvados, Eure, Manche, Orne and Seine-Maritime regions, it supports all customer segments, from individuals to professionals, businesses, the social economy, institutions and local municipalities. It is focused on offering the best level of service in all areas, including the collection and management of savings, loans, means of payment equipment, asset management, real estate and insurance. Caisse d’Epargne Normandie has €31,4 billion in global outstandings.
A cooperative bank, it belongs to its 226,000 member customers. Representative of Normandy’s communities and the various customer segments, the cooperative members ensure Caisse d’Epargne Normandie’s independence and strong regional roots. Conveying the realities on the ground, the cooperative members and their representatives contribute, through their membership, to their bank’s performance and their vibrant local social and economic environment.
Today, Caisse d’Epargne Normandie continues to uphold its founders’ philanthropic values, building its business around responsible commitments. In line with this spirit, it set up the Caisse d’Epargne Normandie community initiative fund in 2012.
While the banking industry is undergoing an unprecedented transformation, Caisse d’Epargne Normandie, led by its Chief Executive Officer, has sought to adopt a sustainable performance model founded on three pillars: customers, employees, corporate. This model’s implementation has made it possible to roll out an approach ensuring quality of life in the workplace for all employees, making it easier for them to do their jobs more effectively each day, while enabling them to live and work better together. This ambition also aims to further strengthen the quality of service provided for customers.