Present in France for 30 years, ING is today a major actor on its both markets:

-       Its investment and financing bank, ING Commercial Banking, is one of the leading investment and financing banks. With a strong local presence for 30 years, along with a large international network, ING Commercial Banking counts 100 customers among the 200 first French companies.

-       Its digital bank, ING Direct, pioneer, is n°1 in France (950 000 customers) and worldwide (14 million customers). Launched in 2000 in France, and present in Paris, Reims and Lyon, ING Direct provides performing and useful services and products range, at the fairest price. ING, pioneer in digital banking, is convinced by the necessity of giving the banking sector a new sense.

Its engagement towards to the LH Forum proves its will to contribute to the positive economy, by reconciling short and long terms : for instance the performance at ING combines not only financial performance, but also non-financial measures such as its customers and employees satisfaction level. The model developed by

ING Direct, based on the consumers’ expectations towards their bank expresses this will to be THE bank which promotes customers’ satisfaction and autonomy with performing and simple products, by providing a relationship based on easiness and transparency.