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Martin Vial

General Director, Europ Assistance

BACKGROUND / Academic and professional background

Chairman and CEO of Aéropostale (1993-1997)
Chief Executive Officer La Poste Group (1997-2000)
President La Poste Group (2000-2002)
Conseiller-Maître at the Cour des Comptes (2002-2003)
Administrator- Chief Executive Officer Europ-Assistance Group (2003-2014)
Graduated from the ESSEC and ENSPTT

Author :
« La Lettre et la Toile » on the internet spreading in the world (Albin Michel – 2000),
« La Care Revolution, l’homme au cœur de la révolution mondiale des services » (Nouveaux Débats Publics – 2008)
« Empreintes Sociales, en finir avec le court terme » (Odile Jacob – 2011) book co-written with nine other CEOs.

ACHIEVEMENT/ What is your project, initiative, start-up, company all about?

The Europ Assistance Group offers to 300 millions of clients in the world the CARE services, these personalized assistance services in exceptional circumstances (travel assistance, car assistance) as in the daily life (health assistance …).
LOCATION/ In which city, country, part of the world do you conduct your activities?
Worldwide : the group is present in 33 countries with 44 subsidiaries.

IMPACT/ What is the positive economic, social, political, environmental…of the activity, project, initiative, start-up, company?

The group covers 300 millions of clients worldwide and intervenes thanks to its 44 subsidiaries in more than 130 countries. It employs more than 420 000 providers on all the continents to guaranty the Care services. The group has chosen to reinforce its “social and societal footprint by engaging itself at the international level with Ashoka, international association supporting the social entrepreneurship and with the AMREF, first African NGO for public health.

QUOTE/ A saying, quote or reference phrase that tells something about you

By evoluting towards a model that is not only centered on the short-term profit but which combines creation of a long-term wealth with social and societal prosperity, the corporation widens the evaluation criteria of its performance, makes its role richer and reconciles value creation and social progress.
Martin VIAL in Empreintes Sociales, En finir avec le court terme ( chez Odile Jacob- 2011)